Terms of service

Last updated: February 9, 2026

EMIRELLE operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the "Services"). EMIRELLE is powered by Shopify, which enables us to provide the Services to you.

These Terms and Conditions govern your access to and use of the Services. By visiting our website, browsing our collections, or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, you may not use the Services.

Use of the Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not misuse the website, attempt to gain unauthorized access, or interfere with its normal operation.

Products and Descriptions

We make every effort to ensure that product descriptions, images, materials, and dimensions are accurate. Variations in color, texture, and appearance may occur due to natural materials, lighting conditions, and screen settings. Such variations do not constitute defects.

All products are subject to availability. We reserve the right to discontinue or modify products at any time without notice.

Prices and Payments

All prices are shown in EUR and include applicable taxes unless stated otherwise. Shipping costs are calculated and displayed at checkout.

Payments are processed securely through Shopify Payments and supported providers. We do not store your payment information.

Orders

After placing an order, you will receive an email confirmation. This confirmation does not constitute acceptance of the order. We reserve the right to refuse or cancel any order in cases of pricing errors, suspected fraud, or product unavailability.

Shipping and Delivery

Shipping times and costs depend on your location and are shown during checkout. Delivery times are estimates and may vary due to circumstances beyond our control.

Returns and Refunds

You may return eligible items within the period stated on our Shipping & Returns page. Products must be unused and in their original condition. Certain items, such as live plants or personalized goods, may be subject to specific return conditions.

Refunds are issued to the original payment method after returned items have been inspected.

Intellectual Property

All content on this website, including text, images, design, layout, and branding, is the property of EMIRELLE and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

EMIRELLE shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Services or the purchase of products. Our liability is limited to the amount paid for the purchased product.

Third-Party Services

The Services are hosted by Shopify and may include integrations with third-party services such as payment providers and shipping carriers. We are not responsible for the practices or policies of these third parties.

Governing Law

These Terms and Conditions are governed by the applicable laws of the European Union and the jurisdiction in which EMIRELLE operates.

Changes to These Terms

We may update these Terms and Conditions from time to time. The updated version will be posted on this page with the revised date.

Contact

If you have any questions regarding these Terms and Conditions, please contact us at hello@emirelle.com or by post at Eresburgstraße 24-29, Berlin, 12103.